Evans Family Travel
Client Booking Terms & Conditions
Effective Date: October 14, 2026
Thank you for choosing Evans Family Travel! We are excited to help you plan your next vacation. Please review the following Terms & Conditions, which explain our responsibilities as your travel advisor and your responsibilities as a traveler.
By accepting these terms and authorizing a reservation or payment, you acknowledge and agree to the following:
1. Our Role as Your Travel Advisor
Evans Family Travel acts as an independent travel advisor and booking intermediary for third-party travel suppliers, including cruise lines, airlines, hotels, resorts, tour operators, transportation companies, and other travel providers.
We do not own, operate, or control these suppliers. Each supplier is responsible for providing its respective travel services and operates under its own terms, conditions, and policies.
To the fullest extent permitted by law, Evans Family Travel is not responsible for the acts, omissions, service failures, or operational decisions of independent travel suppliers.
2. Reservations, Pricing & Availability
All vacation quotes, pricing, promotions, and availability are subject to change until the reservation has been confirmed by the applicable travel supplier.
Prices may change due to availability, taxes, fees, fuel surcharges, currency fluctuations, or supplier adjustments.
Evans Family Travel cannot guarantee pricing or availability until the supplier confirms the reservation.
Clients are responsible for reviewing their booking confirmations and notifying Evans Family Travel promptly of any errors or discrepancies.
3. Payments & Planning Fees
Deposits, final payments, and payment deadlines are established by the applicable travel supplier.
Clients are responsible for ensuring payments are authorized and completed by the required deadlines. Failure to make payments on time may result in cancellation, loss of deposits, or additional fees.
Evans Family Travel may charge professional planning, booking, modification, or cancellation fees when applicable. Any such fees will be disclosed to the client before they are charged.
Unless otherwise stated in writing, planning fees compensate Evans Family Travel for professional services and are nonrefundable once the applicable planning services have begun, subject to applicable law.
4. Cancellations, Changes & Refunds
All reservations are subject to the cancellation, modification, and refund policies of the applicable travel supplier.
Clients understand that:
Deposits and payments may be partially or entirely nonrefundable.
Cancellation penalties may increase as the departure date approaches.
Changes to travel dates, names, accommodations, or itineraries may result in additional charges.
Refunds, when available, are processed according to the supplier's policies and timelines.
Cancellation or modification requests must be submitted to Evans Family Travel in writing. Requests are not effective until processed and confirmed by the applicable supplier.
Evans Family Travel cannot guarantee that a cancellation or modification request will be completed before a supplier deadline.
Any separately disclosed Evans Family Travel service fees may apply in addition to supplier penalties.
5. Travel Insurance
Evans Family Travel strongly recommends purchasing appropriate travel insurance to help protect your vacation investment.
Depending on the policy, travel insurance may provide coverage for trip cancellation, interruption, medical emergencies, travel delays, lost baggage, and other unexpected events.
Travel insurance is not included unless specifically identified in the booking confirmation.
Clients are responsible for reviewing insurance coverage, exclusions, eligibility requirements, and purchase deadlines.
If a client declines travel insurance, the client acknowledges that they may be financially responsible for losses or expenses not covered by the travel supplier.
Evans Family Travel does not guarantee coverage, claim approval, or reimbursement under any insurance policy.
6. Travel Documents & Entry Requirements
Clients are responsible for obtaining and maintaining all required travel documentation, including passports, visas, identification, and any necessary entry or health documentation.
Travelers are responsible for verifying applicable requirements with official government authorities and travel suppliers before departure.
Requirements may vary based on citizenship, destination, itinerary, age, and other factors.
Evans Family Travel may provide general guidance but cannot guarantee entry into any country or boarding of any aircraft or cruise ship.
Evans Family Travel is not responsible for losses resulting from a traveler's failure to meet applicable documentation or entry requirements, except to the extent caused by our own legally actionable conduct.
7. Traveler Information & Special Requests
Clients are responsible for providing accurate traveler information, including legal names, dates of birth, and other details required for reservations.
Names must match the identification documents required for travel.
Clients should communicate any accessibility needs, dietary restrictions, medical accommodations, or other special requests before booking.
Evans Family Travel will make reasonable efforts to communicate these requests to the appropriate supplier but cannot guarantee fulfillment unless confirmed by that supplier.
8. Travel Disruptions & Unforeseen Events
Travel arrangements may be affected by circumstances outside the control of Evans Family Travel, including:
Severe weather and natural disasters
Airline delays or cancellations
Cruise itinerary changes
Labor disputes or strikes
Government restrictions or travel advisories
Public health emergencies
Supplier closures, insolvency, or operational disruptions
Evans Family Travel is not responsible for supplier decisions or disruptions beyond our reasonable control.
We will make reasonable efforts to assist clients with contacting suppliers and exploring available alternatives. However, additional expenses, refunds, and compensation are subject to the applicable supplier policies and law.
9. Independent Travel Arrangements
Evans Family Travel is not responsible for reservations or travel services booked independently by the client.
This includes independently purchased airfare, hotels, transfers, excursions, rental cars, or other travel components.
Clients are responsible for coordinating independently booked arrangements with their overall itinerary, including allowing sufficient time for connections, transfers, and cruise embarkation.
10. Limitation of Liability
Evans Family Travel strives to provide accurate information, professional recommendations, and attentive customer service.
However, travel involves inherent risks and circumstances beyond our control.
To the fullest extent permitted by applicable law, Evans Family Travel is not liable for losses, injuries, delays, damages, additional expenses, or other claims arising from the acts or omissions of independent travel suppliers or events beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited, including liability for Evans Family Travel's own conduct where applicable law prohibits such a limitation.
11. Privacy & Personal Information
Evans Family Travel collects and uses personal information as reasonably necessary to research, arrange, book, and manage travel services.
Clients authorize Evans Family Travel to share necessary reservation information with relevant travel suppliers and service providers for these purposes.
We take reasonable measures to safeguard client information and handle it in accordance with applicable privacy laws.
12. Agreement & Acknowledgment
By accepting these Terms & Conditions and authorizing a booking, the client confirms that they:
Have read and understand these terms.
Understand that travel suppliers have separate booking and cancellation policies.
Accept responsibility for required payments, documentation, and accurate traveler information.
Understand that travel insurance is strongly recommended.
Authorize Evans Family Travel to arrange the requested travel services on their behalf.
The individual accepting these terms confirms that they are at least 18 years old and authorized to approve the requested booking and payments.
Thank you for trusting Evans Family Travel with your vacation plans. We look forward to helping you create wonderful travel memories!
Evans Family Travel
www.evansfamilytravel.com